At DBunlock, we are committed to delivering exclusive content, community perks, and real monthly rewards. As a digital subscription service, our refund policy is designed to be clear and fair for all members.
Due to the nature of our digital content and instant access model, all subscription payments are non-refundable. This includes:
Monthly subscriptions
3-month promotional plans
Charges for automatic renewals
Subscription upgrades or downgrades
Once a payment has been processed, we cannot offer a refund, regardless of whether or not you use the service.
We may consider a refund only in the following rare situations:
You were charged after cancelling your subscription prior to renewal
You experienced a verified technical error caused by our system (not user error)
Duplicate payments were made accidentally
If you believe your case qualifies, please contact us within 7 days of the transaction and include proof of payment and a detailed explanation. Our team will review each case individually.
Please note: If your subscription granted you entries into any monthly prize draw, you are no longer eligible for a refund — even if your subscription is later canceled. Giveaway entries are considered a benefit of access and are non-reversible.
For any billing concerns or refund inquiries, please contact:
Dream Boys ZA (PTY) LTD
📧 Email: contact@dreamboys.co.za
📞 Phone: +27 61 350 1097
We aim to respond to all support requests within 48 business hours.
By subscribing to DBunlock, you agree to this Refund Policy. We reserve the right to update this policy at any time, with changes effective upon posting to this page.
Exclusive access to prizes and content for R25pm (Excl VAT)
